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Lingua Translations

Lingua Translations
The view from our offices in Swansea

This translation and interpreting company certainly made an impression on me from the very moment my interview for a Project Manager position commenced- I mean how many prospective employers would take you to the local coffee shop for your interview? In this informal setting (which was certainly the most relaxed interview I’ve ever had) and over a pot of tea, I gained a brief insight into this small successful Welsh company, and knew right away that this would be the perfect place to begin my career in the translation industry. Client testimonials on their website comment on the fast turn-around times of projects and efficiency in their communication, and I can certainly say that the same goes for recruitment! I had an email last Friday, an interview the following Monday, an offer almost immediately after the interview for my first professional post-graduate position, and then started the very next day! They certainly don’t hang about do they?

With a small team of five, I was instantly made to feel at home, and shown around the cosy office. Located down in Swansea’s trendy SA1 Waterfront, it is in a Grade II listed building which was previously used as a granary warehouse before the current conversion. It’s a small office, but perfect size for the team, and has the most gorgeous views over the Docks (best at sunset I’m told!)

My first day was a whirlwind with so much to absorb, but the other PM’s Giulia, Alicia and Adrian were on hand and delighted to let me shadow them- Adrian even pretended to be a client at one point and sent me an email with a mock translation job! He requested a quote and an idea of how long the project was likely to take, which enabled me to simulate the customer service process. I learnt how to produce a quote on the specialist software, how to complete a Purchase Order and fill out the Customer Project Management form. It was a lot to take in, but I’m sure that before long I’ll be running my own projects!

What really sets Lingua Translations apart from other translation companies in my opinion is their passion for languages. They are all qualified linguists speaking five languages between them with an in depth understanding of the translation process combined with customer service. Here in the office they eat, sleep and breathe languages- well they eat and breathe anyway, but I bet some day-dreaming goes on in other languages too! There is always foreign music playing in the office- who doesn’t love a bit of La Oreja de Van Gough or Arisa? Furthermore, anyone popping their head in the door is likely to hear conversations in any number of languages- what a wonderful atmosphere to work in. I am looking forward to learning Project Management and developing my customer service and social media skills within the company- so watch this space!

 

Summary
Article Name
Day 1: An insight from the new Project Manager!
Description
An article looking at my first impressions of the company and what I hope to gain and offer from my time here. It explores my thoughts and feelings from my first day.
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Ian Chapman – Director of Holiday Experience –

“Lingua Translations provides instant multi-lingual options for TUI’s 24/7 Holidayline, so 24 hours a day, 365 days of the year TUI’s customers are connected to an interpreter instantaneously. This service is designed to help holidaymakers who find themselves in difficulty and require non-English language assistance.

The service offered by Lingua Translations provides us with instant translation for every destination we travel to, and has proved invaluable.”

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